Dear Susan Cain,
In The Rise of the New Groupthink you bring up that "Solitude
is out of fashion." but when was it ever in?
I recognize that
the change from a cubicle organization to an open-plan office does
not allow individuals to get work done because they are constantly bothered by
their surroundings but I do not agree that in a cubicle organization
people were actually alone or even felt alone.
In a cubicle
organization people share the floor space with the rest of their peers. In
addition, although there is a plastic wall separating people, I don’t think
people felt "alone" because they know that they can walk down to any
other cubicle and ask for help. I think people in a cubicle society work
better because they know that the cubicles offer some privacy and
concentration, have people they can get a hold of at any given moment to help
them resolve any dilemma. This in turn entails them to able to concentrate
on their task because they know that they have that support.
With that being
said, I agree that people do some of their best work alone, but I do feel that
you undermine the importance a good group.
"Solitude is
a catalyst to innovation." This might be true but had it not been for
Steve Jobs, Wozniak would have given away his product free and apple we Apple
wouldn’t exist. I think that groups are important part of the creation of a
whole process, one person can't do everything.
In the article,
"Here Comes Everybody" Clay Shirky says that Wikipedia is powerful
today because it makes use of different people's knowledge and skills. It
recognizes that not one person has all the knowledge and skills necessary to
write one really good article, takes group effort. People that are knowledgeable of
the topic, can edit, and improve the text.
Now as much as I
think that a good group is important for the successful completion of
a project, a bad group with no understanding of the need to balance individual
and communal work is detrimental. As you say, Group work fails when people
"tend to sit back and let others do their work; mimic other's ideas, and
succumb to peer pressure."
In the article
"The Cult of the Amateur" by Andrew Keen, he brings up another point
for why open source group work is does more harm than good. Keen looks down on
collaboration of people that do not have the skills or knowledge and therefore according
to him should not be giving their two cents. "The free, user generated
content spawned and extolled by the Web 2.0 revolution is disseminating the ranks
of our cultural gatekeepers." Not only do are professional positions in
threat of extinction, like journalist, but now the information being put out
there is suffering as well. "The more self-created content that gets
dumped onto the internet; the harder it becomes to distinguish the good from
the bad."
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